Privacy Policy

SureCert is committed to protecting and respecting your privacy. This Privacy Statement sets out how we, as a Data Controller, collect, use, process and disclose the personal data (Data) that we collect from you, or that you provide to us, on our website www.surecert.com (Site). This Privacy Statement should be read in conjunction with our Cookie Policy.

Please read the following carefully to understand our use of your Data.

1. Information we may collect from you

We only collect Data about you on the Site which you volunteer when you register to use our Site or by using our online feedback or other forms; or if you report a problem with our Site. When you contact us, we may keep a record of that correspondence.  We also collect Data automatically when you navigate through our Site, as explained in our Cookie Policy.

We may collect and process the following data about you:

  • your name;
  • your email address;
  • information that you provide by filling in forms on our Site;
  • the time and date of your visit;
  • your IP address;
  • scanned documents;
  • your browser type; and
  • your referring URL.

Unless subscribing to a service, the provision of your Data is not a statutory or contractual requirement and you may refuse to disclose same.

2. Uses made of your data

We may use your Data where necessary for our legitimate business interests, including to:

  • improve the content of our Site and the services we offer;
  • ensure the Site is presented in the most effective manner for you and for your computer;
  • compile statistical data on the use of our Site;
  • allow you to participate in interactive features of our service, when you choose to do so; and
  • notify you about changes to our service.

We make no attempt to identify individual visitors, or to associate the technical details we collect with any individual, unless required to disclose such information by law.  We may use your Data to comply with any legal obligations. We may also use your data to send you information relating to our services, events and products which may be of interest to you.

If you consent to the use of your Data for marketing purposes, tick the relevant box situated on the form on which we collect your Data. You have the right to withdraw your consent at any time.  Please contact us if you wish to do so (see Contact Us below).

We will store your personal Data only for as long as necessary for the purposes of providing access to our Site and related services to you; as required by law, and for the exercise or defence of any legal claims.

3. Disclosure of your information

We may disclose your Data to third parties who provide a service to us, such as our Internet Service Provider who records data on our behalf and is bound by confidentiality provisions,  or in the event that we sell or buy any business or assets, in which case we may disclose your Data to the prospective seller or buyer of such business or assets or if we are under a duty to disclose or share your Data in order to comply with any legal obligation, or where necessary for our legitimate business interests to protect the rights, property, or safety of Surecert, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.

The transmission of information via the Internet is not completely secure and may involve the transfer of Data to a third party outside of the European Economic Area (EEA). To the limited extent that it is necessary to transfer your Data outside of the EEA, we will ensure appropriate safeguards are in place to protect the privacy and integrity of such Data. Please contact us if you wish to obtain information concerning such safeguards (see Contact Us below).

4. Links to other sites

Our Site may, from time to time, contain links to and from other websites. If you follow a link to any of those websites, please note that those websites have their own privacy policies and we do not accept any responsibility or liability for those policies. Please check those policies before you submit any Data to those websites.

5. Your rights

You may request access to, rectification, erasure or restriction of your Data, or object to the processing of your Data or Data portability at any time. We will respond to your request in writing, or orally if requested, as soon as practicable and in any event within one month of receipt of your request. We may request proof of identification to verify your request. All requests should be addressed to support@surecert.com.

You have the right to lodge a complaint with the information Commissioner’s Office if you are unhappy with how we are processing your Data.

6. Security and where we store your personal data

We are committed to protecting the security of your Data. We use a variety of security technologies and procedures to help protect your Data from unauthorised access and use. As effective as modern security practices are, no physical or electronic security system is entirely secure. We cannot guarantee the complete security of our database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. We have implemented strict internal guidelines to ensure that your privacy is safeguarded at every level of our organisation.  We will continue to update policies and implement additional security features as new technologies become available. Where we have given you a password which enables you to access certain parts of our Site, you are responsible for keeping that password confidential.  We ask you not to share your password with anyone.

Although we will do our best to protect your Data, we cannot guarantee the security of your Data transmitted to our Site. Any transmission of Data is at your own risk. Once we receive your Data, we will use appropriate security measures to seek to prevent unauthorised access or disclosure.

7. Changes to this privacy statement

We reserve the right to change this Privacy Statement from time to time at our sole discretion. If we make any changes, we will post those changes here and update the “Last Updated” date at the bottom of this Privacy Statement. Your continued use of this Site after we make changes is deemed to be acceptance of those changes, so please check this Statement periodically for updates.

8. Contact us

If you have any questions or concerns regarding how your Data is processed via this Site, please contact us at support@surecert.com or by writing to us at CDS New Ventures t/a SureCert, The Innovation Centre, Queen’s Road, Belfast, BT3 9DT, Northern Ireland. All requests will be dealt with promptly and efficiently.

– Last Updated: June 2018