Over the past few months, we’ve welcomed a wave of new clients onto our platform—and we couldn’t be more excited. Every new partnership brings fresh perspectives, new challenges, and invaluable feedback. We’ve been listening closely, and we want to take a moment to share how your insights are shaping the evolution of our platform.
What We’ve Been Working On
We’ve been listening closely to your feedback and turning it into action. Below are some of the latest improvements, with a few visual highlights to show what’s changed:
More Guidance for New Accounts
For newly registered users awaiting activation, we’ve added clear next steps directly on the landing page. This makes the wait more transparent and onboarding easier.
Account Activation Notifications
When your account is activated, you’ll now get a real-time email letting you know. No more guessing, just a smooth start to your journey.
PEPs & Sanctions Review Confirmation
You can now explicitly record that you’ve reviewed a PEPs or sanctions check result with a single click.
Streamlined Check Views
We’ve decluttered the client check view so it only shows relevant sections. Less noise, more focus.
One-Click Additional Checks
Need to run more checks? Now there’s a single “Request Additional Checks” button that intelligently routes to the right workflow.
What’s Coming Next
We’re not stopping there. Your continued input is guiding our next set of priorities:
Real-Time Notifications for Completed Checks
You’ll soon receive automatic alerts when a client completes a check so you can take action faster and stay in the loop.
A Smarter, More Informative Dashboard
We’re redesigning the dashboard to give you a clearer, more organized view of each client’s check status at a glance. Think progress tracking, filters, and smarter summaries all in one place.
Thank You
We’re incredibly grateful for the trust you’ve placed in us. Your feedback doesn’t sit in a suggestion box it drives real, tangible change. Keep it coming!
As always, if you have ideas, questions, or feedback, we’re all ears. Here’s to growing together—and building something even better.
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Want to share your thoughts? Drop us a line at support@surecert.com or reach out through our customer success team.